Shopify Across the Pond

How to increase customer loyalty and decrease returns

Episode Summary

In this episode, Hossein Maleki, Founder and President of Satel Creative discusses how to increase customer loyalty while reducing returns, how to implement automations and cross-borders and reach an international audience more tactics and strategies you can implement today.

Episode Notes

Specifically, Hossein discusses:

• What is an acceptable rate of returns for an eCom brand?
• Does store design or brand drive returns?
• How can brands reduce the burden of returns?

Find out more about Satel Creative here.

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To connect with Hossein, click here.